How long does it take to build a website?

Most websites are delivered in 2-4 weeks. Complex web applications take 4-8 weeks. We provide a clear timeline before starting.

How much does a custom website cost?

Projects start at $3,000 for professional websites. Web apps and MVPs range from $5,000-$25,000. We provide free estimates within 24 hours.

Where is GEXP Software based?

We are based in Costa Rica, same timezone as US Central. We serve clients across Costa Rica, LATAM, USA, and Europe.

What technologies do you use?

We specialize in React, Next.js, TypeScript, Node.js, PostgreSQL, and React Native. We choose the best stack for each project's needs.

04/05Own product

All case studies

GoEasy.Chat

Our WhatsApp team inbox: one business number, every agent answering from a browser

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Sector: WhatsApp support software
Location: San José, Costa Rica
Year: 2026
Role: Design · Development · SEO · Video · Operations

01Context

The brief

GoEasy.Chat is our own product. A business links its WhatsApp Business number, and every agent answers from the browser instead of passing one phone around. Each customer gets a private workspace at its own address. We started the project on 27 January 2026, and the signup and trial flow was in the code 48 days later.

We designed and built the app, the signup and billing flow, the marketing site in Spanish and English, and the demo videos. We also run it: the terms name Gexp Software S.A. as the operator, under Costa Rican law.

026 features

What we built

01/06

One number, a whole team

Agents sign in from any browser and answer on the business’s own WhatsApp number. Conversations, labels, quick replies, voice notes and private notes live in one inbox. New messages appear live, and each conversation shows who is handling it.

See fig. 03

02/06

Assignment that follows the customer

A new chat goes to the contact’s owner, if any, then to the agent who last handled that customer, then round-robin through every agent, online or not. Admins can switch round-robin off. Chats can also be assigned by hand, to an agent or a team.

See fig. 04

03/06

Self-serve signup with a trial

Four steps: company details, payment, WhatsApp, done. The payment step starts a 14-day trial and names the day of the first charge. The app then creates the workspace and the admin login and sends a welcome email. WhatsApp can be connected now or later.

See fig. 01

04/06

Keeps the number you have

Through Meta’s Embedded Signup, the business links the WhatsApp Business number it already uses, and the phone app keeps working beside the team inbox. Four starter message templates, in Spanish and English, go to Meta for approval.

See fig. 07

05/06

Spanish and English, site and app

The site, the app and the in-app help exist in both languages. On the site, Spanish comes first and English sits under /en; inside the app, each person switches language from the sidebar. Eight help topics cover the daily work.

See fig. 02

06/06

Thirteen pages for Latin America

Ten country pages and three industry pages, in Spanish. Each pairs common problems with how the inbox handles them, answers two questions in a format search engines read and plays a short product video from a button. They were added on 6 April 2026.

See fig. 05

03Facts only

Results

from project start to the signup and 14-day trial flow: 48 days
from signup form to a connected WhatsApp number: 4 steps
the business keeps its WhatsApp Business number; the team shares it: 1 number
site, app and in-app help in Spanish and English: ES + EN
automated tests, all passing: 716

047 images